Terms of Service
1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you") and SmoothiePlace ("Company", "we", "us") governing your access to and use of the SmoothiePlace platform available at smoothieplace.ai and all related services.
If you are using SmoothiePlace on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Description of Service
SmoothiePlace is a no-code Software-as-a-Service (SaaS) platform that enables businesses and individuals to create, configure, and deploy AI agents across multiple communication channels, including but not limited to:
- WhatsApp Business API
- Telegram
- Slack
- Discord
- Web Widget
- Instagram / Facebook Messenger
The platform also provides optional integrations with third-party APIs, including government APIs such as the USCIS Case Status API, to enable AI agents to retrieve and present information to end users.
3. Eligibility
You must be at least 18 years of age to use SmoothiePlace. By using the platform, you represent and warrant that you meet this age requirement and have the legal capacity to enter into binding agreements.
4. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
- Provide accurate and complete registration information.
- Notify us immediately of any unauthorized use of your account.
- Not share your credentials with third parties.
- Not create multiple accounts for abusive purposes.
We reserve the right to suspend or terminate accounts that violate these Terms.
5. Acceptable Use
You agree not to use SmoothiePlace to:
- Violate any applicable law or regulation.
- Harass, abuse, or harm any person.
- Transmit spam, malware, or other malicious content.
- Impersonate any person or entity, including government agencies.
- Provide false or misleading information to end users through your AI agents.
- Access third-party APIs in violation of their terms of service.
- Reverse-engineer, decompile, or attempt to extract source code from the platform.
- Use the platform in a way that could damage, disable, or impair our infrastructure.
Government API Integrations
When using integrations with government APIs (e.g., USCIS Case Status API), you are solely responsible for ensuring that your use complies with the applicable API's terms of use, and that any information presented to end users is accurate and clearly labeled as coming from the respective government source. SmoothiePlace is an independent platform and is not affiliated with, endorsed by, or sponsored by the United States Citizenship and Immigration Services (USCIS) or any other government agency.
6. Intellectual Property
SmoothiePlace and its original content, features, and functionality are and will remain the exclusive property of SmoothiePlace. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
You retain ownership of content you create and upload to the platform (agent configurations, documents, prompts). By uploading content, you grant SmoothiePlace a limited, non-exclusive license to process that content solely for the purpose of providing the service to you.
7. Billing and Payments
Certain features of SmoothiePlace are available under paid subscription plans. By subscribing to a paid plan, you agree to pay the applicable fees as listed on the pricing page. All fees are non-refundable unless otherwise stated or required by law.
We reserve the right to modify pricing with 30 days' notice. Continued use of the platform after a price change constitutes acceptance of the new pricing.
8. Disclaimer of Warranties
SmoothiePlace is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy or completeness of information retrieved from third-party APIs, including government APIs.
SmoothiePlace does not provide legal advice. AI agents configured through the platform are informational tools only and do not constitute legal, immigration, or professional advice. Users and their end users should consult qualified professionals for legal matters.
9. Limitation of Liability
To the fullest extent permitted by law, SmoothiePlace shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the platform, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising out of or relating to these Terms or the platform shall not exceed the amount you paid to SmoothiePlace in the 12 months preceding the claim.
10. Indemnification
You agree to indemnify and hold harmless SmoothiePlace and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the platform, violation of these Terms, or infringement of any third-party rights.
11. Termination
We may suspend or terminate your access to SmoothiePlace at any time, with or without notice, for any violation of these Terms or for any other reason at our discretion. You may terminate your account at any time by contacting us at [email protected].
Upon termination, your right to use the platform ceases immediately. Provisions that by their nature should survive termination (including intellectual property, disclaimer of warranties, limitation of liability) will survive.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Florida.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page with a new effective date, and where appropriate, by email. Your continued use of SmoothiePlace after such changes constitutes your acceptance of the updated Terms.
14. Contact
If you have questions about these Terms, please contact us:
- Email: [email protected]
- Support: [email protected]
- Website: smoothieplace.ai